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CallTel » Answering Service | Virtual Receptionist

Answering Service | Virtual Receptionist

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Building Maintenance Management

Depend on CallTel's Building Maintenance Management Services when your residents are depending on you!

 

CallTel offers a web-based real estate maintenance work order system with live associates available to manage your maintenance requests and dispatch maintenance calls.

 

Building Maintenance Management - Commercial & Residential

A Web-based Real Estate Maintenance Work Order System

A successful property manager understands the importance of well kept, safe buildings to obtain full occupancy and good quality tenants. Ensure that your tenants stay satisfied and work orders are processed efficiently with CallTel's Building Maintenance Management Service;  an affordable, highly efficient web-based property management tool that helps restructure your work order processes and keeps your occupancy 100%.

Our simple work order interface is easy to use and understand. No more maintenance management stress!
 

No Installation Necessary

You do not require any software installation or equipment for CallTel's Building Maintenance Management system. It works from any web enabled device, allowing you to keep track of repairs, monitor property issues and update the online maintenance schedule 24/7/365.   Calls for maintenance requests and reporting of problems are handled by our trained associates, who prioritize the calls, enter the tickets, issue the work orders and even can even contact the first-line responders and on-call maintenance technician in case of an emergency anytime of the day, holidays and weekends.

 

CallTel will

  • Monitor your open and closed work orders and in-progress maintenance in real-time
  • Review reports of open and closed maintenance issues including details such as the status, the time it took to resolve the problem and any escalations
  • Know what the problem really is before you arrive at the location
  • Analyze and track the productivity of maintenance employees
  • Review service requests, status and timeliness of repair for each property
  • Advise residents and employees of building and unit status, and give them instructions should properties be damaged or destroyed
  • Let management staff instantly access links to key information on each property
  • Add hotlines, answering and dispatch services to your maintenance program to ensure timely processing, no missed calls and satisfied tenants

With CallTel's Building Maintenance Management, you can keep everyone involved in building maintenance on the same page, ensuring a safe and smooth running residential community.


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