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CallTel » Answering Service | Virtual Receptionist

Answering Service | Virtual Receptionist

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Most companies employ a dedicated front desk staff that answers phone calls. But when receptionists close for the day, clients are neglected to either 'no answer' or 'voicemail' stupor until the next business day. In a world of multiple time zones, trendy entrepreneurs know that businesses that answer after-hours lead.

 

 

CallTel works while you rest

We elevate customer care by providing exceptional service after hours, and on weekends. Your clients reach a helpful, friendly person capable of meeting their needs instead of a cold voicemail box dead end that often leads to a subsequent call to your competition.

 

Seamless integration with your office

CallTel can partner with businesses 24 hours per day, 7 days per week, 365 days per year to act as an extension of your front-office team. We answer phone calls in the name of your company. During account set-up, you tell us the words we use to greet customers. All you have to do next is forward your telephone number manually or set up auto-forwarding to start-up each day when your office is closed. Our associates will take care of the rest.

 

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  • Make customer care your #1 priority.
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  • We segment our call center into industry- specific teams that learn your business.
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