CallTel's mission is to provide our clients with outstanding services, using the right people and technology to let them manage their business as they desire. We do not tell you how to run your business – that is what you do best – we just want to give you the right tools to do so better.
Why choose CallTel Call Center ?
CallTel offers the boutique-style service and personal support associated with a small regional call center, with the robust infrastructure offered by a large, national service. Our decentralized structure means we are immediately scalable and infinitely flexible to the changing needs of your business.
You can be confident in the quality of CallTel's team of employees—from the call center TSRs who handle your calls to the team of professionals that manage your program. By providing supportive work environments, in which we all learn from each other, CallTel attracts and retains the right people to deliver superior performance. The communication lines are always open, right to the top, and direct to you.
We have the technology and integration abilities to help you achieve your organization's goals. Advanced, proven hardware, software and networks have been selected to give you a full range of call center services with very high reliability and support. We can provide a technology solution or connect into your existing system.
Call Center Outsourcing
You want to develop a customized and cost effective way to communicate that is delivered consistently during every contact. It is often more efficient (from a time, money and resource perspective) to outsource these programs. CallTel specializes in creating and delivering tailored solutions one contact at a time.
Contact us today to set up call center services customized to your business needs.